WELCOME TO WEQUEEN
  • SAVE 15% SITEWIDE - CODE : PROMO 15
  • FREE SHIPPING ALL OVER USA

All over USA!

All prices on the website include free standard shipping. Your orders are shipped from our warehouses located in either China Mainland or Seattle (USA).
SERVICE ESTIMATED TIME Order Processing Time
Standard Shipping 5-7 Business Days 1-2 Business Days
DHL Express* 2-4 Business Days 1-2 Business Days
We ship Monday through Friday, excluding weekends and holidays. You will receive a tracking number once your order ships.

TRACKING YOUR ORDER:

Once your payment cleared, you will receive an e-mail when your order has been processed (this may take up to 48 hours). You will receive a second confirmation e-mail once your order shipped out, which will include your tracking number and a link to follow the journey of your package. If there is any problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.

WRONG ADDRESS DISCLAIMER:

It is the responsibility of the buyer to make sure that the shipping address is correct. Orders are generally shipped the next business day. If you made an error in your shipping address, please contact us at in service@wequeen.com before order shipment. If your order is already processing or has been shipped, we are no longer able to change the address. The only thing we can do is waiting to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund. (NOTE: If you upgraded your shipping and the package was returned to us due incorrect address, if you'd like a refund, you will not be reimbursed for upgraded shipping fees)

RETURNS:

By placing an order at Wequeen, you are responsible for the cost of return shipping back to Wequeen.